Campaign Manager

View full description

Requirements:

• Fluency in English with strong public speaking skills.
• Minimum 5 years of digital influencer marketing experience in a project management or delivery lead role.
• Familiarity with project management tools like Monday.com, HubSpot, and Slack.
• Strong organizational skills, attention to detail, and excellent written and verbal communication skills.
• Ability to work under pressure and meet deadlines with familiarity in TikTok and influencer marketing.
• Strong problem-solving skills and solution-oriented mindset.
• Excellent people and team management skills with a focus on customer service.

Responsibilities:

• Provide support to Campaign Managers (CMs) by reviewing assets, creator lists, and drafting complex emails.
• Check the Report board weekly and ensure reports are completed timely, coordinating with CMs via Slack.
• Review Work Breakdown Structures (WBS) for budget accuracy, particularly on talent costs.
• Participate in weekly Delivery calls to plan learning sessions.
• Monitor the Agreements board and proactively communicate issues.
• Ensure timely upload of campaign assets to the TikTok Creators Exchange Program (TTCX).
• Support onboarding and training of new CMs.
• Act as a point of escalation during client calls for issue resolution.
• Update Pod metrics in the Delivery Weekly Call Agenda.
• Identify new processes to streamline campaign delivery.
• Manage campaigns during high workload periods.