Deal Desk Manager (Remote)

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Requirements:

• 3-5 years in Deal Desk, Order Administration, Finance, Sales Operations, or a similar role.
• Strong ownership and leadership skills.
• Ability to thrive in fast-paced environments and build relationships.
• Capability to adapt quickly and understand evolving policies.
• Strong problem-solving skills for complex deal structures.
• Excellent communication and business acumen.
• Multitasking abilities in a high-volume environment.
• Knowledge of direct/indirect sales models and quote-to-cash processes.
• Proficiency in Salesforce, Netsuite, Microsoft Excel, CPQ, and G Suite.
• Experience with federal and local government contract management is a plus.
• International contract management experience is advantageous.
• Understanding of hardware business and logistics is a plus.

Responsibilities:

• Become a consultative business partner to the global sales team by providing best practices and guidance on deal structuring.
• Analyze the impact of deals on growth while ensuring a customer-first mindset.
• Review non-standard Order Form terms on a case-by-case basis, ensuring adherence to recognition policies.
• Assess Order Form submissions for completeness and align with booking policies.
• Improve Order Administration and Deal Desk processes continuously.
• Contribute to projects aimed at increasing productivity within sales operations.
• Ensure proposal and order form templates are up to date in Salesforce.
• Deliver ongoing training on deal structuring and related processes.