Technical Delivery Lead (Global)

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Requirements:

• Significant experience (5+ years) managing complex software engineering projects.
• Engineering background to understand technical requirements.
• Track record of success managing client relationships and resolving issues.
• Experience establishing support processes within cross-departmental teams.
• Ability to adapt to changes in requirements and direction.
• Familiarity with the Big 3 cloud providers (AWS, Azure, GCP).
• Strong understanding of project management methodologies (Agile, etc.).
• Experience establishing project management metrics and reporting.
• Excellent English verbal and written communication skills.

Responsibilities:

• Act as the primary point of accountability for all assigned projects.
• Own the overall success of each project.
• Develop business opportunities within the client account, including cross-selling and upselling.
• Manage project schedules and risks, communicating effectively with clients.
• Establish communication and reporting mechanisms focused on client value.
• Manage global teams to provide rewarding work and delight clients.
• Identify opportunities for technology and process improvements.
• Serve as a trusted advisor and partner to clients.