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Education Architect (Remote, USA)

Posted 2024-11-19

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💎 Seniority level: Senior, 3+ years

📍 Location: United States

💸 Salary: 140000 - 180000 USD per year

🔍 Industry: Observability

🏢 Company: Grafana Labs

⏳ Experience: 3+ years

🪄 Skills: Project ManagementCloud ComputingProject CoordinationGrafanaCommunication SkillsAnalytical SkillsCollaborationProblem SolvingMentoringAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationDocumentation

Requirements:
  • 3+ years experience working directly with customers as a trainer or solutions engineer/architect.
  • Experience in training customers on technical software and planning training schedules.
  • Skilled in various training delivery methods, including VILT and in-person training.
  • Excellent presentation and writing skills to articulate complex concepts.
  • Strong ability to quickly learn new technologies.
  • Project management skills to meet deadlines.
  • Experience as an SRE, Cloud Architect, DevOps engineer, or system administrator.
  • Experience with Grafana technology stack is a plus.
  • Familiarity with metrics, monitoring, and observability technologies is a plus.
Responsibilities:
  • Work with customers to define and scope their training needs.
  • Plan and develop computer based training and hands-on labs.
  • Deliver online and in-person training sessions on Grafana technologies.
  • Assist curriculum development team and Professional Services team.
  • Plan schedules for training engagements and recruit subject matter experts as needed.
  • Continuously improve training content based on feedback.
  • Grow knowledge of Grafana stack.
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🔥 Education Architect (Remote, USA)
Posted 2024-11-19

📍 USA

🧭 Full-Time

💸 140000 - 180000 USD per year

🔍 Observability

  • 3+ years of experience working directly with customers as a trainer or solutions engineer/architect.
  • Experience in training on technical software, scoping needs, and planning training schedules.
  • Experienced with various delivery methods including VILT and in-person training.
  • Excellent presentation and writing skills.
  • Strong ability to learn new technologies quickly.
  • Experience as an SRE, Cloud Architect, DevOps engineer, or system administrator.
  • Experience with the Grafana technology stack is a plus.
  • Familiarity with metrics, monitoring, or observability technology is a plus.

  • Work with customers to define and scope their training needs.
  • Plan and develop computer-based training and hands-on labs for workshops.
  • Deliver online and in-person training sessions on the Grafana stack.
  • Assist curriculum development by reviewing educational materials.
  • Plan schedules for training engagements, involving SMEs as necessary.
  • Continuously improve training content based on feedback and community input.
  • Expand knowledge of the Grafana stack of technologies.

GrafanaCommunication SkillsAnalytical SkillsCollaborationProblem SolvingMentoringAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentationCoaching

Posted 2024-11-19
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