Dutch Speaking Customer Service for Online Travel Agency - Remote in Greece

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Requirements:

• Fluency in Dutch, both spoken and written; English proficiency is a plus.
• Experience in customer service, preferably in the travel industry.
• Exceptional communication and interpersonal skills.
• Strong problem-solving abilities and a customer-centric mindset.
• Able to work independently in a remote environment with strong organizational skills.
• Familiarity with customer service software and ticketing systems.
• Interest in travel and understanding of the travel industry is beneficial.

Responsibilities:

• Assist Dutch-speaking customers with their inquiries related to travel bookings and services.
• Provide detailed information about travel options, policies, and promotions.
• Resolve customer issues promptly and effectively, ensuring satisfaction.
• Document customer interactions and maintain accurate records.
• Collaborate with various departments to ensure a seamless customer experience.
• Stay updated on industry trends and product knowledge to provide informed assistance.