Relationship Manager

Posted 2024-11-13

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💎 Seniority level: Senior, Min of 7 years in banking industry

📍 Location: United States of America

💸 Salary: 67800 - 144300 USD per year

🔍 Industry: Fintech and payments

🏢 Company: EXT

🗣️ Languages: English

⏳ Experience: Min of 7 years in banking industry

🪄 Skills: Project ManagementBusiness DevelopmentProject CoordinationStrategyBusiness developmentGoCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingMicrosoft Office Suite

Requirements:

A Bachelor’s Degree in Finance, Business Administration or related discipline is preferred OR equivalent experience with a High School diploma.
Minimum of 7 years in the banking industry with management and operations experience.
Experience managing large/complex financial organizations.
Experience in sales and negotiation techniques.
Knowledge of business and operations in the financial industry.
Excellent interpersonal skills, written and verbal communication, and group presentation skills.
Ability to manage multiple projects effectively under pressure.

Responsibilities:

Assume the relationship management role for a portfolio of clients.
Serve as primary point of contact for clients and internal stakeholders.
Obtain sales quota through contract renewals and sales of products.
Maintain daily operations and proactive customer retention efforts.
Ensure client satisfaction by addressing issues and negotiating contracts.

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