Technical Customer Support Specialist (LATAM)

Posted 2024-11-13

📍 Location: Latin America or the Caribbean

🔍 Industry: Vacation rental industry

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Requirements:

Tech-savvy professional.
Expertise in Lodgify software.
Strong troubleshooting skills.
Initiative in finding and solving root causes of problems.

Responsibilities:

Become an expert in Lodgify software.
Provide technical support and troubleshoot complex issues.
Ensure high customer satisfaction through exceptional service.
Assist customers in connecting Lodgify with main reservation platforms (e.g., Airbnb).
Investigate and solve connection issues whenever possible.

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