Sr. Site Reliability Engineer, Incident Excellence

View full description

Requirements:

• Professional experience designing or operating disaster recovery processes in a distributed cloud environment.
• Professional experience with incident management in cloud environments.
• Enjoy working on various scopes spanning software engineering, cloud infrastructure, and SRE.
• Experience contributing to efficiency improvements of software at scale.
• Experience collaborating cross-functionally to deliver engineering culture change.
• Worked on infrastructure teams in customer-centric and agile organizations with empathy and compassion.
• Worked with SaaS or other managed software offerings.
• Experience in one or more of the major public clouds.

Responsibilities:

• Utilize software engineering experience to solve problems and build automation for incident lifecycle management.
• Coordinate disaster recovery processes and identify strategic process improvements.
• Drive incident management capabilities and culture.
• Participate in incident command on-call rotation.
• Support incident management tooling.
• Build technical skills and relationships within a team of engineers and SREs.
• Learn, teach, and collaborate cross-functionally.