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Technical Customer Support Specialist ( English & Spanish )

Posted 2024-11-12

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📍 Location: Latin America or the Caribbean

🗣️ Languages: English & Spanish

🪄 Skills: Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentation

Requirements:
  • Proficient in English and Spanish.
  • Tech-savvy with capability of learning and using Lodgify software.
Responsibilities:
  • Become an expert in the Lodgify software to provide technical support.
  • Troubleshoot complex issues to ensure high customer satisfaction.
  • Assist customers in connecting Lodgify with main reservation platforms, like Airbnb.
  • Investigate and resolve connection issues proactively.
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