Filevine Coordinator (Bilingual Spanish & English)

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Requirements:

• Bachelor's degree in Information Technology, Business Administration, or a related field.
• Proven experience as a Filevine Coordinator or in a similar role with a strong grasp of Filevine's functionality.
• Proficiency in workflow management, document management, and report generation within Filevine.
• Excellent communication and presentation skills for conveying technical concepts to non-technical users.
• Strong problem-solving skills and attention to detail.
• Willingness to work on Pacific Time schedule.
• Possession of a laptop or desktop with specific requirements and internet connectivity.

Responsibilities:

• Assist in Process Improvement by analyzing business processes and recommending improvements.
• Provide frontline user support for Filevine, addressing inquiries and escalating when necessary.
• Maintain accurate data within Filevine while ensuring data integrity.
• Document workflow processes and generate reports for analysis.
• Act as a liaison between department users and the Filevine Specialist, communicating feedback.
• Support project planning, execution, and monitoring for Filevine projects.
• Identify and troubleshoot minor technical issues in Filevine.