Manager, Fraud Analytics

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Requirements:

• 3+ years of experience in fraud management, data analytics, and model/rule building, preferably in ticketing or financial services.
• 2+ years of people management preferred.
• Bachelor's degree or higher (7+ years of related experience in lieu of degree).
• Strong understanding of payment systems and common fraud vectors.
• Preferred experience with fraud vendors like Sift, Accertify, Forter, Riskified, Sardine.
• Proficiency with spreadsheets and analytical tools like Python, R, SQL, SAS.
• Strong analytical and problem-solving skills.
• Ability to make rational data-based decisions and summarize for others.
• Excellent verbal and written communication skills.
• Ability to prioritize projects based on costs, benefits, feasibility, and risks.

Responsibilities:

• Regularly monitor KPIs and metrics related to fraud trends.
• Design and implement fraud strategies to improve KPIs.
• Propose and drive individual projects for known issues and anticipated impacts.
• Define and follow best practices on change management.
• Partner with teams to manage fraud risk and controls.
• Prioritize and balance multiple responsibilities.
• Offer data-driven insights to the team.
• Manage fraud vendors and monitor performance.
• Work with data teams for visualization and reporting needs.
• Manage a team of analysts, ensuring engagement and career development.