Czech speaking Customer Support Agent with relocation included

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Requirements:

• Fluent in Czech and proficient in English.
• Previous experience in customer service or a similar role preferred.
• Excellent communication skills with a warm and approachable demeanor.
• Ability to work independently as well as part of a team.
• Basic computer proficiency with experience in customer support software.
• Strong problem-solving abilities and adaptability.
• Willingness to relocate and embrace a new cultural experience.

Responsibilities:

• Deliver outstanding customer support via phone, email, and chat in Czech.
• Assist customers in resolving their queries and concerns effectively.
• Utilize various tools and resources to provide accurate solutions.
• Ensure a friendly and positive experience in every customer interaction.
• Document customer feedback and interactions to facilitate continuous improvement.
• Collaborate with colleagues to enhance overall service quality.
• Support new team members by sharing your knowledge and expertise.