Global Payroll Specialist

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Requirements:

• Strong understanding of payroll processing, systems, and regulations, particularly in multi-country contexts.
• Knowledge of local and international tax laws, labour regulations, and statutory reporting requirements.
• Experience with payroll software, HRIS, and related tools for efficient payroll processing.
• High level of precision in payroll data processing and tax calculations.
• Ability to analyse payroll data, identify discrepancies, and ensure accurate reporting and reconciliation.
• Skilled at troubleshooting payroll discrepancies and compliance issues.
• Proactive in identifying inefficiencies and recommending payroll process enhancements.
• Strong organisational skills to manage multiple payroll cycles and meet deadlines.
• Experience working with external payroll vendors to ensure compliance and seamless operations.
• Ability to work with HR, Finance, and Legal teams to ensure payroll alignment with company policies.
• Clear verbal and written communication to address employee queries and collaborate with global teams.
• Professionalism and discretion in handling sensitive payroll data.
• Understanding of diverse cultural practices for effective payroll management across various countries.
• Flexibility to work in a fast-paced environment and adjust to changing regulations or organisational needs.
• Commitment to staying current with global payroll best practices, industry standards, and regulatory changes.

Responsibilities:

• Manage the delivery of tier 1 and tier 2 payrolls in line with departmental KPIs and SLAs.
• Execute departmental-level projects and contribute to key results (KRs).
• Collaborate with internal and external stakeholders to ensure alignment on payroll processes.
• Monitor and maintain payroll-related tools, including cost calculators and gross-to-net calculators.
• Provide expertise and support on customer calls for allocated payrolls.
• Complete all assigned tasks accurately and on time, including payroll accounting, payslip production, and payments.
• Act as a resource for payroll administrators, offering guidance, training, and support as needed.
• Drive knowledge creation by identifying gaps using Salesforce and developing knowledge articles.
• Document and maintain departmental Standard Operating Procedures (SOPs) and process guides.
• Proactively communicate variances and changes to customers and stakeholders.
• Manage legislative changes impacting tier 1 and tier 2 payrolls, ensuring all effects are understood and communicated.
• Serve as a subject matter expert (SME) for all payroll-related processes.