Technical Engagement Manager

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Requirements:

• Bachelor’s Degree in a related field preferred; 3 years relevant experience needed or 5-7 years of project management experience in lieu of a degree.
• Strong decision-making, planning, organizational skills, and a self-starter attitude.
• Excellent written and verbal communication skills and the ability to motivate and maintain effective working relationships.
• Experience managing project teams, along with strong technical acumen and software development understanding.
• Ability to learn and apply new concepts and communicate technical requirements to development teams.

Responsibilities:

• Lead and manage the implementation of assigned projects from start to finish while keeping clear communication with clients.
• Ensure projects are completed on time and within budget, while meeting established KPIs.
• Collect necessary information from clients to customize software systems and guide them through the configuration process.
• Take client's current business processes and develop an improved version using company's products while identifying any gaps.
• Document project requirements and facilitate project planning, status reporting, and regular meetings.
• Coordinate client enhancements with internal teams and manage technical relationships.
• Serve as the Subject Matter Expert and ensure that system analysis aligns with product strategy.