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🔍 Healthcare
- Bilingual (Korean/English) - Native or Fluent required.
- Certified or Registered Medical Assistant or Certified EMT required.
- Empathy and proficiency in motivational interviewing and critical listening.
- Exceptional conversation and documentation skills in real-time.
- Experience and understanding of medical terminology and primary care practices.
- Knowledge of social determinants of health.
- Comfort with documentation within EHRs and various software programs.
- Ability to handle multiple tasks while being detail-oriented.
- Familiarity with EHRs such as EPIC, Athena, Cerner.
- Exceptional communication skills.
- Working primarily remotely with the patient’s medical practice staff and Guidehealth’s Case Management team to manage a targeted population of patients.
- Functioning independently and being a collaborative team member.
- Assisting patients in achieving better health outcomes by addressing their questions and concerns, implementing care plans, and closing care gaps.
- Documenting patients’ medical history and issues in the electronic health record (EHR).
- Engaging high-risk patients through effective communication modalities.
- Monitoring and escalating medical issues accordingly.
- Building trusting relationships with assigned medical practices.
Communication SkillsCollaboration
Posted 2024-11-07
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