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Medical Assistant Remote Bilingual (Korean/English)

Posted 2024-11-07

View full description

📍 Location: United States, EST

🔍 Industry: Healthcare

🗣️ Languages: Korean, English

🪄 Skills: Communication SkillsCollaboration

Requirements:
  • Bilingual (Korean/English) - Native or Fluent required.
  • Certified or Registered Medical Assistant or Certified EMT required.
  • Empathy and proficiency in motivational interviewing and critical listening.
  • Exceptional conversation and documentation skills in real-time.
  • Experience and understanding of medical terminology and primary care practices.
  • Knowledge of social determinants of health.
  • Comfort with documentation within EHRs and various software programs.
  • Ability to handle multiple tasks while being detail-oriented.
  • Familiarity with EHRs such as EPIC, Athena, Cerner.
  • Exceptional communication skills.
Responsibilities:
  • Working primarily remotely with the patient’s medical practice staff and Guidehealth’s Case Management team to manage a targeted population of patients.
  • Functioning independently and being a collaborative team member.
  • Assisting patients in achieving better health outcomes by addressing their questions and concerns, implementing care plans, and closing care gaps.
  • Documenting patients’ medical history and issues in the electronic health record (EHR).
  • Engaging high-risk patients through effective communication modalities.
  • Monitoring and escalating medical issues accordingly.
  • Building trusting relationships with assigned medical practices.
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