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Italian Speaking Search Engine Customer Consultant - Remote in Greece

Posted 2024-11-07

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📍 Location: Greece

🔍 Industry: Digital marketing

🏢 Company: The House Of Mercier

🗣️ Languages: Italian, English

🪄 Skills: Data AnalysisGoogle AnalyticsData analysisGoCommunication SkillsAnalytical SkillsCollaboration

Requirements:
  • Fluency in Italian and English, both written and verbal.
  • Experience in customer service or digital marketing, especially in search engine optimization, is preferred.
  • Strong analytical skills with a keen eye for detail.
  • Excellent communication and interpersonal skills.
  • Ability to explain complex technical concepts clearly and understandably.
  • Familiarity with search engine tools and analytics platforms is considered a plus.
  • A proactive attitude and a commitment to helping customers succeed in their digital initiatives.
Responsibilities:
  • Provide expert assistance to Italian-speaking clients regarding search engine services and optimization techniques.
  • Educate customers on how to effectively use search engine tools to enhance their online visibility and performance.
  • Respond to client inquiries with clarity, offering tailored solutions that meet their specific needs.
  • Analyze customer accounts and deliver personalized recommendations for improvement and growth.
  • Stay updated on industry trends and best practices to provide clients with relevant insights and advice.
  • Document interactions and feedback to contribute to ongoing service enhancements.
  • Collaborate with team members to ensure a seamless and effective customer experience.
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🔥 Italian Speaking Search Engine Customer Consultant - Remote in Greece
Posted 2024-11-19

📍 Greece

🔍 Digital services

🏢 Company: Patrique Mercier Recruitment TR

  • Proficiency in Italian and English; additional language skills are an asset.
  • Experience in customer service or a similar client-facing role, ideally within digital services.
  • Excellent communication and interpersonal skills.
  • Ability to effectively prioritize and manage multiple customer inquiries.
  • Familiarity with CRM tools and strong computer literacy.
  • A genuine interest in search engine technology and online marketing practices.

  • Assist Italian-speaking customers through phone, email, and chat regarding their search engine questions and issues.
  • Manage customer account inquiries, troubleshoot problems, and offer optimization strategies.
  • Ensure all customer interactions and resolutions are accurately documented in our CRM system.
  • Work collaboratively with technical teams to address more complex customer challenges.
  • Stay informed about search engine updates and features to provide timely and relevant assistance.
  • Enhance customer satisfaction by delivering effective solutions and fostering positive relationships.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-19
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