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Senior Infrastructure Analyst

Posted 2024-11-07

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💎 Seniority level: Senior

📍 Location: Brazil

🔍 Industry: Communication Platforms as a Service (CPaaS)

🏢 Company: Sinch

🗣️ Languages: English

🪄 Skills: Linux

Requirements:
  • Experience in support applications such as monitoring tools (like nagios, zabbix) and issue trackers (such as jira).
  • Ability to handle large amounts of data and configuration files on Linux.
  • Understanding and use of Shell-Script (Bash) for daily activities.
  • Solid knowledge of databases, particularly large databases with over 1 billion lines.
  • Knowledge of TCP/IP networks with a focus on troubleshooting.
  • Familiarity with the Java execution environment.
  • Proficiency in at least one programming language, like python, ruby, php, perl, javascript, lisp, Scheme, or clojure.
  • English language proficiency.
Responsibilities:
  • Provide first line contact for all principal corporate clients with high technical complexity.
  • Support Sinch platforms and applications.
  • Investigate problems and provide creative solutions.
  • Assist clients, suppliers, and colleagues with their demands.
  • Identify repetitive issues and generate automated solutions.
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