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VP, Sales Engineering

Posted 2024-10-26

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💎 Seniority level: Vp, 10+ years

📍 Location: US

💸 Salary: 300000 - 400000 USD per year

🔍 Industry: Contact Center Performance

🏢 Company: Observe.AI

⏳ Experience: 10+ years

🪄 Skills: AWSLeadershipProduct ManagementStrategyCollaboration

Requirements:
  • 10+ years of experience in sales engineering or technical sales roles.
  • At least 5 years in a leadership position.
  • Understanding of telephony stack, basic knowledge of AI, and experience with AWS.
  • Bachelor's degree in engineering, computer science, business, or related field; advanced degree preferred.
  • Strong leadership, communication, and presentation skills.
  • Ability to navigate complex sales processes and influence decision-making.
  • Deep technical expertise in relevant industry or technology stack.
  • Experience in Contact Center or CX.
Responsibilities:
  • Lead, mentor, and develop a team of sales engineers.
  • Set clear goals and objectives for the team aligning with the sales strategy.
  • Collaborate with senior leaders to implement effective sales strategies.
  • Act as a senior technical advisor to key customers.
  • Manage technical aspects of complex sales cycles.
  • Provide feedback to product management based on customer needs.
  • Develop best practices and monitor team performance metrics.
  • Collaborate with other departments to ensure product messaging alignment.
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