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UX Research Operations Specialist

Posted 2024-10-25

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💎 Seniority level: Entry, 1-3 years

📍 Location: US

💸 Salary: 58000 - 70000 USD per year

🔍 Industry: Education/nonprofit

🏢 Company: DonorsChoose

🗣️ Languages: English, conversational Spanish proficiency is a plus

⏳ Experience: 1-3 years

🪄 Skills: Project ManagementData AnalysisProduct ManagementProject CoordinationProduct OperationsData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Requirements:
  • 1-3 years of experience in research operations, project management, or a related role.
  • Passion about education, equity, or social good.
  • Excellent at organizing and managing multiple projects simultaneously.
  • Strong communicator with interpersonal skills and a collaborative mindset.
  • Tech-savvy, proficient in Google Sheets and/or Excel.
Responsibilities:
  • Identify and recruit diverse samples of participants for user research studies.
  • Oversee participant incentives, manage consent forms, and maintain participation records.
  • Coordinate logistics for user research activities, including scheduling sessions.
  • Organize and maintain research data including participant information and session recordings.
  • Develop and maintain standard operating procedures for research processes.
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