Third-Party Collection Specialist | Remote Setup

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Requirements:

• At least 5 years of experience in third-party collections.
• Proven experience in collecting on purchased debt.
• Strong skills in skip tracing and negotiation.
• Capability of effectively using technology.
• Demonstrated account management experience.
• Familiarity with applicable collection laws and regulations.
• Excellent verbal and written communication skills.
• Good customer service orientation.

Responsibilities:

• Contact clients to collect outstanding payments, primarily focusing on purchased debt.
• Communicate patiently and professionally with customers to encourage timely debt repayment.
• Maintain trustful relationships with clients throughout the collection process.
• Utilize strong skip tracing abilities to locate debtors and negotiate effective repayment solutions.