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Third Party Collections - Permanent WFH - Start this December !!

Posted 2024-10-23

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πŸ’Ž Seniority level: Junior, At least 9 months

πŸ“ Location: Philippines

πŸ” Industry: BPO (Business Process Outsourcing)

🏒 Company: Unifin, Inc

πŸ—£οΈ Languages: English

⏳ Experience: At least 9 months

πŸͺ„ Skills: LeadershipCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelCustomer service

Requirements:
  • At least 9 months of BPO experience in International collections.
  • Capability of using dialers.
  • Proven account management experience.
  • Familiarity with collection laws and regulations.
  • Excellent verbal and written communication skills.
  • Good customer service orientation.
Responsibilities:
  • As a Collection Specialist, you are expected to contact clients and collect outstanding payments.
  • You will patiently and professionally communicate with customers to encourage them to pay their debts.
  • Your role involves striking a balance between maintaining trustful relationships and ensuring timely payments.
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