Apply

Bilingual Collections Specialist - Permanent WAH Starts this August

Posted 2024-10-23

View full description

πŸ’Ž Seniority level: Entry, At least 9 months

πŸ“ Location: Guatemala

πŸ” Industry: BPO (Business Process Outsourcing)

🏒 Company: Unifin, Inc

πŸ—£οΈ Languages: Bilingual (English and Spanish)

⏳ Experience: At least 9 months

πŸͺ„ Skills: LeadershipOperations ManagementCommunication SkillsWritten communication

Requirements:
  • At least 9 months of experience in International Third Party Collections.
  • Capable of using dialers.
  • Proven account management experience.
  • Familiar with collection laws and regulations.
  • Excellent verbal and written communication skills.
  • Good customer service orientation.
Responsibilities:
  • Contact clients to collect outstanding payments.
  • Communicate patiently and professionally to encourage debt payments.
  • Balance maintaining trustful relationships with ensuring timely payments.
Apply