Apply

Quality Control Executive (5009)

Posted 2024-10-17

View full description

💎 Seniority level: Entry

🔍 Industry: Healthcare

🗣️ Languages: English

🪄 Skills: Customer serviceOrganizational skills

Requirements:
  • High School Diploma or GED required.
  • Effective communication skills in English are mandatory.
  • Preferred administrative experience in a work-from-home environment or healthcare-related positions.
  • Demonstrated customer service experience or training.
  • Proficiency in computer software, particularly Microsoft Word and Excel.
  • Ability to understand record retrieval processes, HIPAA regulations, and work in compliance.
  • Ability to read and comprehend basic healthcare terminology.
  • Effective verbal and written communication skills are essential.
  • Strong organizational skills are a must.
Responsibilities:
  • Understand and recognize valid medical records for each assigned process.
  • Read and verify member information in the documents, noting all possibilities.
  • Highlight diagnoses and correctly identify page types according to procedures.
  • Address error reports promptly, ensuring feedback is understood to prevent recurrence.
  • Achieve daily productivity targets across all assigned projects.
  • Maintain required quality, accuracy, and efficiency consistently for all projects.
  • Contribute to a silent work atmosphere to enhance performance for self and the team.
  • Report job-related events to the supervisor.
Apply

Related Jobs

Apply

📍 United States

🔍 Healthcare

🏢 Company: Advantmed

  • A High School Diploma or GED is required.
  • Must be able to communicate effectively in the English language.
  • Administrative experience in work from home, back-office experience in release of information/medical records, or related healthcare experience is preferred.
  • Proven customer service experience and/or training.
  • Proficient in Microsoft Word and Excel.
  • Must understand record retrieval processes, policies, and HIPAA regulations, completing work in compliance.
  • Ability to read and comprehend simple healthcare terminology.
  • Effective verbal and written communication skills.
  • Strong organizational skills are essential.

  • Understand and recognize valid medical records for assigned processes.
  • Read valid documents and verify member information.
  • Highlight diagnosis and identify correct page type per procedure.
  • Address respective error reports promptly, understand feedback to prevent repetition of errors.
  • Achieve daily productivity targets across all assigned projects.
  • Maintain consistent quality, accuracy, and efficiency for all projects.
  • Contribute to a silent work atmosphere to enhance individual and team performance.
  • Report job-related events to the supervisor.

Communication SkillsAnalytical SkillsMicrosoft Excel

Posted 2024-10-21
Apply