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Customer Success Manager- Law Schools

Posted 2024-10-20

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💎 Seniority level: Manager

💸 Salary: 70000 - 75000 USD per year

🔍 Industry: Talent acquisition

🏢 Company: 12twenty

🗣️ Languages: English

Requirements:
  • Familiarity with law school career centers.
  • Knowledge of ABA/NALP reporting and law recruitment timelines.
  • Experience in customer success, account management, or career services support.
  • Strong presentation skills.
  • Excellent relationship management skills.
  • Content creation capabilities.
Responsibilities:
  • Build and maintain strong relationships with law school partners.
  • Provide expert guidance on career center operations and law recruitment processes.
  • Support law schools in ABA/NALP reporting and ensure partners are on track with OCI timelines.
  • Lead webinars and 1:1 sessions to enhance product knowledge.
  • Create engaging content to support partner success.
  • Proactively monitor partner health to ensure optimal product usage and satisfaction.
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