🪄 Skills: Communication SkillsAnalytical SkillsCollaboration
Requirements:
Online searching of scientific databases.
Excellent oral and written communication skills.
Excellent organizational skills.
Excellent attention to detail.
Must be able to obtain a NIH Public Trust.
Familiarity with UNIX/LINUX operating systems.
Familiarity with modern web design and social media sites.
Masters in Library Science or Library and Information Science preferred.
Responsibilities:
Provide e-mail assistance to the users of account management systems, including questions related to creating and managing accounts, complying with NIH/NSF grant reporting requirements and adding publications to My Bibliography.
Collect and report common problems reported by users and work with design and development groups to devise solutions.
Participate in the ongoing design discussions of additional user account services, including new tools for sharing and interacting with NCBI content.
Develop educational content, including webinars, tutorials, videos, blog posts, and social media content for educating users about these account management systems.