Key Account Associate - ANZ

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Requirements:

• University Degree preferably in Marketing or Business Administration, a Master’s degree and relevant international certifications will be appreciated.
• Excellent command of the English language (native or C2 level certification).
• Excellent command of other languages would be an asset (native or C2 level certification).
• A minimum of 2-5 years work experience in sales area is essential.
• Experience in an international environment and ability to deal with different cultures.
• Competence in MS Office, including Excel, PowerPoint, Word and proficient with Microsoft Dynamics and similar CRM software and PowerBI.

Responsibilities:

• Working on CRM and inputting details for full process flow in the CRM System
• Promoting and selling exam products to employers, educational institutions, immigration advisers/solicitors, and other stakeholders in language education and related markets.
• Conducting market research to identify potential markets, industries, and clients that align with the company's products or services, analyzing market trends, competitors, and customer needs.
• Generating leads through calling, email outreach, networking events, and social media, identifying key decision-makers within target organizations.
• Building and maintaining relationships with clients, partners, and stakeholders, nurturing existing relationships, addressing client inquiries or concerns.
• Working closely with internal teams such as marketing, business development, product development, contact center and operations to align activities with company objectives.
• Responsible for customer satisfaction on a day-to-day basis, working closely with customer support teams to facilitate resolution of customer issues.
• Staying updated on industry trends, emerging technologies, and market dynamics, attending conferences, workshops, and training sessions.
• Contributing to various administrative tasks in international sales or business development activities.