Account Manager

Posted 2024-10-16

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💎 Seniority level: Manager, 3+ years

📍 Location: United States

💸 Salary: 100000 - 130000 USD per year

🔍 Industry: Cybersecurity

🏢 Company: DomainTools

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: Business DevelopmentCybersecuritySalesforceBusiness developmentCommunication SkillsAnalytical SkillsCollaboration

Requirements:

3+ years experience in global account management roles with technology solutions.
Direct account experience with large global organizations and country governments.
Experience with cybersecurity solutions, preferably DNS specific.
SaaS offering expertise with a proven track record in retention and expansion.
Ability to influence decision-makers and negotiate effectively based on value.
Analytical skills in customer engagement and pipeline management.
Ability to multitask, manage priorities, and collaborate internally.
Willingness to travel for trade events to promote DomainTools.

Responsibilities:

Manage the customer lifecycle including onboarding, adoption, consumption, and training.
Become a trusted advisor to key customers and drive relationships.
Drive expansion in accounts from prospecting to close, including forecasting and meeting quota targets.
Maintain engagement through quarterly business reviews and product updates.
Complete on-time renewals for active contracts.
Conduct effective discovery calls leveraging MEDDICC methodology.
Collaborate with Sales and other stakeholders to ensure customer satisfaction.
Become an expert on Cyber Threat Intelligence and the competitive landscape.
Utilize Salesforce and Vitally for accurate customer engagement tracking.

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Account Manager

Requirements:

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