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Solutions Engineer - AdTech

Posted 2024-10-16

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💎 Seniority level: Middle, Minimum 3 years of experience

📍 Location: Mexico

🔍 Industry: AdTech

🏢 Company: Enroute

🗣️ Languages: English, Spanish

⏳ Experience: Minimum 3 years of experience

🪄 Skills: Node.jsSQLHTMLCSSJavascriptCommunication SkillsJavaScriptProblem SolvingPresentation skills

Requirements:
  • Excellent English Skills (spoken and written)
  • Minimum 3 years of experience in a similar role, preferably in AdTech
  • Strong proficiency in SQL, JavaScript, HTML, and Node.js
  • Solid understanding of front-end technologies (JS, HTML, CSS)
  • Experience with real-time problem-solving scenarios
  • Excellent communication skills, both verbal and written
  • Strong analytical and critical thinking abilities
  • Client-facing experience with proven ability to explain technical concepts clearly
  • Data analytics skills, including proficiency with SQL and Excel
  • Excellent interpersonal skills for face-to-face client interactions
  • Assertiveness and ability to lead technical discussions
  • Adaptability to rapidly changing technology landscapes
  • Team player with the ability to work independently when required
  • Exceptional interpersonal skills for building and maintaining client relationships
  • Assertiveness and confidence in presenting technical concepts to clients
  • Ability to explain complex technical issues in simple, understandable terms
  • Strong analytical thinking and attention to detail
  • Adaptability and quick learning ability to keep up with evolving AdTech trends
  • Excellent time management and prioritization skills
Responsibilities:
  • Serve as the primary technical point of contact for key clients, providing high-touch support and guidance
  • Troubleshoot and resolve complex technical issues in real-time scenarios
  • Conduct face-to-face meetings with clients to understand their needs and present technical solutions
  • Collaborate with internal teams to enhance product features based on client feedback
  • Develop and deliver technical training sessions for clients
  • Create detailed technical documentation and client-facing communications
  • Analyze client data to identify trends and optimization opportunities
  • Proactively monitor client accounts to prevent potential issues
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