NetSuite Systems Manager (Remote, Canada)

View full description

Requirements:

• Bachelor’s Degree or higher in computer Science, information technology, accounting, finance or a related field.
• 6+ years of progressive experience as a Finance System Administrator with Netsuite and financial systems tools such as Zip, Avalara, Expensify.
• Hands-on IT support experience, including troubleshooting and resolving functional & technical issues.
• Experience with data migration, data mapping, and data integration within Netsuite including the Advanced Revenue Management (ARM) module.
• Administrator-level knowledge of privileged access, content groups, multiple charts of accounts.
• Knowledge of ITGCs and experience working in SOC, ISO, and SOX compliant environments.
• Experience integrating accounting systems with Salesforce / SFDC, ideally including CPQ.
• Experience with project management concepts and tools such as Github, Monday.com, and Miro.
• Sharp analytical skills coupled with the ability to troubleshoot complex system issues.
• Knowledge of core accounting processes such as order to cash, procure to pay, record to report, hire to retire.

Responsibilities:

• Own day-to-day operations of NetSuite and other Finance Business systems including hands-on user support and troubleshooting.
• Administer and support the NetSuite ERP system, focusing on Financial, Advanced Revenue Management (ARM), and Zone billing modules.
• Perform system configuration, customization, upgrade, and maintenance along with compliance in change management, ITGC, and SDLC processes.
• Develop and maintain workflows, custom fields, and scripts.
• Manage NetSuite integrations with other business systems.
• Oversee user access management, SOD Reviews, and annual/quarterly review process to resolve segregation of duties conflicts.
• Oversee the governance, change management, end-to-end maintenance including general ledger accounts, cost centers, products, and other structures to support reporting needs.
• Manage ticketing system for tracking open cases/change requests to resolution.
• Optimize system settings, workflows, and customizations for maximum efficiency.
• Ensure data integrity and compliance with SOX regulations.
• Provide training and support to end-users.
• Manage/configure finance transformation projects focusing on the order to cash cycle.
• Collaborate with cross-functional teams to gather requirements and implement solutions.
• Identify, scope, and prioritize projects; develop project plans; manage and communicate changes.
• Define data-driven frameworks to identify, measure, and manage program success.
• Help develop scalable financial processes related to month-end and quarter-end close.
• Ensure procedures and processes are followed on all production changes.
• Lead process improvement related to Finance tools.