ZipLiens

πŸ‘₯ 11-50πŸ’° Corporate over 1 year agoEmergency MedicineConsultingMedicalπŸ’Ό Private Company
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ZipLiens streamlines lien resolution for personal injury law firms, leveraging technology to transform a complex process into a streamlined, efficient one. We're a leading provider in the legal tech space, improving client outcomes and freeing up valuable time for law firms. Our tech stack includes technologies such as Viewport Meta, iPhone/Mobile compatibility, Content Delivery Network, Amazon Web Services, and various other tools. We prioritize efficiency and collaboration, fostering a supportive and innovative work environment. Our mission is to empower law firms to achieve maximum productivity, and we're passionate about delivering exceptional results. ZipLiens is a growing company, having received funding in 2023, and we're committed to further developing our technology and expanding our reach within the legal industry. Our team uses a blend of cutting-edge technology and deep industry expertise to manage and reduce medical liens, Medicare and Medicaid liens, ERISA liens, and hospital liens. This process leads to significant cost savings and increased efficiency for our clients. We are constantly exploring and adopting new technologies to enhance our service offerings and remain at the forefront of lien resolution. Our commitment to client success and continuous improvement defines our company culture. ZipLiens offers a stimulating work environment for individuals who thrive in a fast-paced, technology-driven setting. We value collaboration, innovation, and a commitment to excellence. We are a mid-sized company (11-50 employees) based in Kentucky, offering a competitive benefits package including comprehensive healthcare, 401K matching, and paid time off. Our continued growth demonstrates our commitment to innovation and our positive impact on the legal industry. We're currently seeking talented and ambitious professionals to join our expanding team.

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πŸ“ United States

πŸ’Έ 55000.0 - 70000.0 USD per year

πŸ” Mass Tort

  • Proficiency in Excel for data analysis, reporting, and visualization.
  • Experience managing and organizing large data sets, ensuring accuracy and consistency.
  • Strong analytical and problem-solving skills, with the ability to thoughtfully and effectively identify and address challenges.
  • First order decision-making abilities, with an understanding of how choices impact broader outcomes.
  • Clear and effective communication skills, with the ability to convey information concisely and accurately.
  • Professionalism and self-sufficiency in daily work and interactions.
  • Experience working in a remote environment, demonstrating self-motivation, reliability, and effective virtual collaboration.
  • Familiarity with the personal injury, mass tort industry, or lien processes – preferred.
  • Bachelor's degree in a technical field (e.g., Computer Science, Computer Engineering, Information Systems, Data Analytics, or Statistics) – preferred.
  • Manage inbound and outbound data exchanges to support the mass tort team.
  • Create and review data files for seamless exchange with vendors and agencies, ensuring data accuracy and consistency.
  • Oversee recurring monthly data exchanges with key partners, including Medicare, LRP vendors, and Medicaid agencies.
  • Develop data visualizations to enhance client communications and provide actionable insights.
  • Identify and resolve data discrepancies, including errors and omissions from clients and vendors.
  • Design and implement tools to streamline data validation processes and improve data integrity.
  • Collaborate with developers to identify needs and build effective data tools within the Zipliens portal for both internal teams and external stakeholders.

SQLData AnalysisCommunication SkillsAnalytical SkillsProblem SolvingReportingData entryData visualizationData modelingData management

Posted 3 days ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 68000.0 - 86000.0 USD per year

πŸ” Legal Tech

  • 5+ years of experience in client services, client success, or strategic account management, preferably within the legal tech space or personal injury industry.
  • Bachelor’s Degree required; a focus in business, law, or a related field is preferred.
  • Proven track record of managing high-value client accounts and driving business growth through client engagement strategies.
  • Strong executive communication and negotiation skills, with the ability to influence and build credibility at all levels.
  • Familiarity with CRM software (e.g., Salesforce, HubSpot) and proficiency in Microsoft Office Suite.
  • Experience working with SaaS platforms, with the ability to guide clients in maximizing the Zipliens technology solutions effectively.
  • Experience performing business analysis from data reports
  • Demonstrated ability to analyze client data, identify trends, and implement data-driven solutions.
  • Experience conducting strategic business reviews and high-level training presentations.
  • Self-motivated leader with the ability to work independently and drive initiatives forward.
  • Strong problem-solving skills, with the ability to navigate complex client needs in a fast-paced environment
  • Ability to travel up to 20% for client meetings, industry events, and in-person engagements.
  • Manage a portfolio of high-value clients, ensuring exceptional service and long-term retention.
  • Develop engagement initiatives that increase product utilization and drive revenue growth.
  • Conduct thorough business reviews, assessing client health and identifying opportunities for growth.
  • Improve engagement workflows and drive operational efficiency through CRM data analysis.
  • Analyze client data to track engagement, satisfaction, and areas for improvement.
  • Oversee and refine a structured onboarding process, conducting executive-level training sessions.
  • Address complex client concerns, resolving issues swiftly, and proactively mitigate risks.
  • Collaborate with internal teams to refine processes, enhance service offerings, and drive continuous improvement in client experience.
  • Represent Zipliens at industry events, webinars, and networking opportunities, strengthening brand presence and client engagement.
  • Lead strategic initiatives within the client success team, refining processes and mentoring junior team members.

Business AnalysisData AnalysisMicrosoft Office SuiteClient relationship managementCRMSaaS

Posted 18 days ago
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