ZipLiens

Lien Resolution is facilitating on behalf of injured clients.

11-50 employees
Founded 2018
Emergency Medicine
Private Company

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions5

Louisville, Kentucky, United StatesFull-TimeLien Resolution SaaSPosted
  • Own the customer relationship from sales handoff through kickoff, implementation, configuration, training, and ongoing adoption.
  • Perform hands-on data cleanup and ingestion for new customer onboarding.
  • Conduct business reviews, manage renewals, and drive expansion within existing accounts.
  • Serve as the primary point of contact and escalation owner for operational, technical, or general customer success issues.
  • Design and document the customer journey, lifecycle stages, and success methodology.
  • Configure HubSpot to support and report on the customer lifecycle.
  • Build a customer health framework and create standardized playbooks for onboarding, renewal, and expansion.
  • Launch a Voice of Customer program to capture feedback and provide roadmap input to Product.
  • Translate AI-driven underwriting model insights into plain language for customer leadership.
Project ManagementArtificial IntelligenceData Analysis+4 more
Showing 1 of 5 positions

About ZipLiens

ZipLiens transforms the complex process of lien resolution for personal injury law firms. We empower law firms to achieve maximum productivity by blending cutting-edge technology with deep expert knowledge. Our platform streamlines lien filing, tracking, and management, ensuring compliance and significantly reducing administrative burden. We help law firms and their clients navigate intricate healthcare and insurance liens, from Medicare and Medicaid to ERISA, securing successful outcomes. You will contribute to a service that saves law firms time and puts more money into clients' pockets.

How We Work

At ZipLiens, we champion a remote-first work environment, offering you flexibility and autonomy. We focus on results, not rigid schedules, allowing you to craft your optimal workday. Decisions are made with efficiency, empowering individuals to take ownership and drive projects forward. You will join a team that values professionalism and self-sufficiency, building an impactful legal function from the ground up.

Why Join Us

  • Shape a core legal function from inception, building templates and processes your way.
  • Gain autonomy and direct impact as the sole in-house legal counsel, advising the executive team.
  • Experience genuine work-life balance in a fully remote role, valuing good work over long hours.
  • Collaborate closely with the CFO on critical financing and capital markets initiatives.
  • Contribute to a company pioneering efficiency in a vital legal sector.

Benefits & Perks

  • Private Health Care Plan (Medical, Dental & Vision)
  • Company HSA contributions for HDHP participants
  • Flexible Spending Accounts (Health & Dependent Care)
  • Company-Paid Short-Term Disability Coverage
  • 401(k) Plan with Company Match
  • Paid Time Off (Vacation, Sick Time & Select Holidays)
  • Parental Leave
  • Annual base salary range of $150,000 - $200,000 with discretionary bonus opportunity

Tech Stack

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