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LESTARS MANAGEMENT CONSULTANCY L.L.C

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🏢 Mercier Consultancy
🏢 SupportYourApp
👥 1001-5000💰 over 2 years agoData Collection and LabelingUX DesignOutsourcingWeb DevelopmentTechnical SupportCall CenterInformation TechnologyTravelSoftwareSocial Media
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🏢 Remote Talent LATAM

Jobs at this company:

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🔥 Remote Customer Service Representative (Fluent in English & Chinese)
Posted 5 days ago

📍 Kuala Lumpur, MY

🧭 Full-Time

💸 1516.45 - 5851.98 MYR per month

  • Fluent in both English and Chinese (written and spoken).
  • Proven customer service experience, preferably in a remote setting.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle multiple tasks and work independently in a remote environment.
  • Strong computer skills and proficiency in using customer service software (e.g., Zendesk, Freshdesk) and Microsoft Office Suite.
  • Respond to customer inquiries via email, phone, and live chat in both English and Chinese.
  • Provide accurate and timely information regarding our products/services.
  • Resolve customer complaints and concerns with a focus on customer satisfaction.
  • Assist in processing orders, returns, and exchanges.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with internal teams to resolve customer issues or escalate complex cases when necessary.
  • Ensure all service level agreements (SLAs) and targets are met within the stipulated time.
  • Provide feedback to management regarding recurring customer issues or potential improvements in processes.

Communication SkillsCustomer serviceMultitaskingFluency in EnglishComputer skillsCustomer supportEnglish communication

Posted 5 days ago
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🔥 Remote Recruiter
Posted 21 days ago

🧭 Full-Time

🔍 Online gaming or iGaming

  • Minimum 3 years of core recruitment experience, preferably with experience in the online gaming or iGaming industry.
  • Fluent in English, Portuguese both written and verbal.
  • Proficient in using online sourcing platforms, ATS, and recruitment tools.
  • Excellent communication and interpersonal skills with the ability to engage candidates and internal stakeholders.
  • Comfortable working in a remote setup, managing time effectively, and collaborating across different time zones.
  • Strong knowledge of interview techniques, talent assessment, and employer branding strategies.
  • Manage the end-to-end recruitment process, from identifying staffing needs to onboarding successful candidates.
  • Source candidates through various channels, including job boards, social media, and networking platforms, and screen potential candidates through interviews and assessments.
  • Maintain a pipeline of qualified candidates for future openings and ensure a smooth candidate experience throughout the recruitment process.
  • Work closely with hiring managers and leadership to understand hiring needs, job requirements, and team goals.
  • Stay updated on industry trends, salary benchmarks, and talent pools, especially within the online gaming industry.
  • Utilize ATS to track and manage candidate data and ensure compliance with internal processes.
  • Provide regular updates and reports on recruitment metrics, pipeline status, and hiring outcomes.
  • Assist in building and promoting employer branding to attract high-quality talent within the gaming industry.
Posted 21 days ago
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🔥 Portuguese and spanish Speaker customer service
Posted 5 months ago

📍 Brazil, Mexico

🧭 Full-Time

💸 400 - 800 USD per month

  • High school diploma or higher, with preference for those with customer service experience.
  • Excellent communication and written skills.
  • Strong sense of responsibility and patience, able to handle work pressure.
  • Proficiency in using computers and common office software, with fast typing skills.
  • Ability to adapt to remote work, with good self-discipline.
  • Native or fluent Portuguese speaker. English proficiency is a plus.
  • Own a computer that can be used for work.
  • Handling customer complaints, tracking issue resolution progress, and ensuring customer satisfaction.
  • Assisting customers with order completion, payment processing, and other related operations.
  • Recording customer feedback promptly and assisting in optimizing products and services.
  • Collaborating with other teams to ensure customer needs are properly addressed.

Communication SkillsProblem SolvingCustomer service

Posted 5 months ago
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🔥 Remote Recruiter - Online Gaming Experience
Posted 5 months ago

📍 Brazil, Malaysia

🧭 Full-Time

🔍 Online Gaming

  • Proven experience in recruitment, preferably within the online gaming industry.
  • Strong understanding of the gaming landscape, including various roles and skill sets required.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and manage multiple recruitment processes simultaneously.
  • Proficiency in using applicant tracking systems and recruitment tools.
  • A passion for gaming and a desire to connect talent with exciting opportunities.
  • Identify and engage with potential candidates through various channels.
  • Conduct initial screenings, interviews, and assessments.
  • Build and maintain relationships with candidates and hiring managers.
  • Stay updated on industry trends and the talent landscape.
  • Develop and implement effective recruitment strategies.
  • Ensure a positive candidate experience throughout the process.
  • Track and report on recruitment metrics.

Game DesignGame DevelopmentUnity3DHR ManagementCommunication SkillsAnalytical SkillsCollaborationRelationship buildingRecruitment

Posted 5 months ago
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