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saas.group

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🔥 Director of Operations
Posted 2024-11-13

📍 France

🔍 B2B SaaS

  • Proven leadership experience in an operational role within the B2B SaaS/IT services environment.
  • Strong background in customer service or professional services with team management experience.
  • Financial acumen to optimize operational efficiency and enhance profitability.
  • Ability to strategically align teams with clear internal communication.
  • Experience in HR solutions or HR processes is a plus.
  • Knowledge of the Salesforce platform.
  • Excellent communication skills in both French and English.
  • Hands-on, proactive approach to managing change and fostering a positive team environment.
  • Problem-solving mindset with a focus on continuous improvement.

  • Lead and optimize professional services and customer care for client satisfaction and profitability.
  • Align operational activities with long-term business strategies in collaboration with the CEO.
  • Identify and implement process improvements for efficiency.
  • Enhance team communication and cohesion across departments.
  • Oversee the customer success function to exceed client expectations.
  • Monitor service delivery profitability through cost control and workflow optimization.
  • Foster collaboration across sales, product, and customer success teams.
  • Establish and track KPIs for service delivery and customer success performance.

LeadershipSalesforceCommunication SkillsCollaborationCustomer service

Posted 2024-11-13
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🔥 Ruby on Rails Developer
Posted 2024-11-09

📍 Germany, Poland, Romania, Italy, Spain, Portugal

🔍 Software Development

  • 5+ years experience in web development, including HTML5, CSS, and JavaScript.
  • 5+ years of professional experience with a strong focus on Ruby on Rails.
  • 3+ years of DevOps knowledge including PostgreSQL, Redis, and web server management.
  • Proficient in SQL databases and capable of writing complex queries.
  • Experience with API development and building RESTful APIs.
  • Proficiency in writing unit, integration, and end-to-end tests.

  • Collaborate with Growth & Marketing team to implement new website features, enhance page structure and performance.
  • Plan and implement the redesign of the website, focusing on landing pages and the blog.
  • Manage the migration to a new Payment Service Provider API for licensing and activation system.
  • Take ownership of web infrastructure and ensure reliable operation of web applications.

PostgreSQLSQLGitCSSJavascriptRubyRuby on RailsJavaScriptHTML5RedisCollaborationDevOps

Posted 2024-11-09
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🔥 Partnership Manager
Posted 2024-11-09

📍 Europe

🔍 Software-as-a-Service (SaaS)

  • At least 4 years of experience as an Influencer Marketer, Partnership Manager, or in a similar role.
  • Outstanding communication skills, with an enjoyment for engaging, networking, and building relationships.
  • Experience building and managing partnerships and communities.
  • Familiarity with social media is a significant plus.
  • Knowledge of other marketing channels and photography.
  • Fluent in English and can speak German.

  • Drive Picdrop's partnership efforts by implementing a strategic approach, scouting and reaching out to potential partners, collaborators, and influencers.
  • Build communities through partnerships and other channels, including social media.
  • Discover new ways and strategies to broaden picdrop’s brand awareness and user base, contributing to our growth.
  • Oversee all aspects of partnerships and collaborations.
  • (Co-)create our social media strategy and content primarily for Instagram, YouTube, Threads.

Business DevelopmentData AnalysisBusiness developmentContent creationData analysisGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-09
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🔥 Frontend Developer
Posted 2024-11-09

📍 Europe

🔍 Software-as-a-Service

  • 5 years of frontend development experience.
  • Strong experience with HTML, CSS, JavaScript, and Vue.js (TypeScript, SCSS).
  • A passion for security, performance, and user-centric design.
  • Experience working with complex systems and remote teams.
  • Self-driven and structured approach to work.
  • Proficiency in English (German B2 is a plus).

  • Enhance and improve the picdrop platform.
  • Refactor and modernize legacy code.
  • Focus on performance, security, usability, and accessibility.
  • Collaborate with cross-functional teams to deliver high-quality solutions.

CypressFrontend DevelopmentHTMLCSSJavascriptjQueryTypeScriptVue.JsJavaScriptVue.jsCollaboration

Posted 2024-11-09
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🔥 Customer Support Specialist
Posted 2024-11-09

📍 Mexico

🧭 Full-Time

🔍 SaaS, ecommerce, accounting

  • Passion for helping SaaS product users successfully implement and use a product.
  • Self-motivated with ability to accomplish quality work with minimal supervision.
  • Ability to communicate professionally and diplomatically in a solution-oriented manner.
  • Initiative and ability to work on projects from idea to completion.
  • Resourcefulness, accountability, and enthusiasm for continuous learning.
  • Attention to detail and diligence.
  • Bringing great energy to our positive team culture.

  • Assist new/existing users over ticket with questions/issues as they set up and use our software.
  • Assist existing users with support questions via chat within our product.
  • Assist our existing users to ensure our product is configured in a way that meets their needs.
  • Assist in the management and growth of our product documentation/knowledgebase.
  • Work with our product/development team on product bugs or new features when needed.
  • Identify trends in user questions/feedback and share feedback with our product/development team.
  • Identify, triage and escalate critical support issues to the product/development team.

Problem Solving

Posted 2024-11-09
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🔥 Marketing Assistant
Posted 2024-11-07

🔍 Software-as-a-Service (SaaS)

  • Passion for marketing with some relevant digital marketing experience.
  • Self-motivated with the ability to deliver quality work with minimal supervision.
  • Ability to prioritize well and juggle multiple projects simultaneously.
  • Initiative and ability to work on projects from idea to completion.
  • Resourcefulness, accountability, and enthusiasm for continuous learning.
  • Attention to detail and diligence.
  • Great energy matching the company's positive team culture.

  • Develop and manage social media and email content.
  • Conduct market research.
  • Create visual assets for various marketing channels.
  • Drive new projects and process improvements on own initiative.
  • Assist with other Marketing tasks and projects as required.
  • Contribute to team-building activities.
Posted 2024-11-07
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🔥 Engineering Manager [Python, React]
Posted 2024-11-07

🧭 Full-Time

🔍 B2B SaaS

  • Proven experience leading an engineering team in a product-led growth SaaS company.
  • Strong foundational knowledge of web technologies, security practices, and DevOps.
  • Hands-on experience with AWS, Linux, Containers, ECS, PostgreSQL, RabbitMQ.
  • Proficiency in Python, Flask, SQLAlchemy, TypeScript, React.
  • Ability to motivate and mentor engineers, guiding career growth.
  • Strong skills in managing relationships with cross-functional teams.

  • Manage a team of 4 engineers, conducting regular 1:1s and providing feedback.
  • Lead by example in technical excellence, conducting code reviews.
  • Drive the development process, including sprint planning and retrospectives.
  • Act as the technical reference for presales and provide architectural guidance.
  • Partner with DevOps to ensure CI/CD workflows and reliable infrastructure.
  • Lead security efforts by managing security audits and responding to concerns.
Posted 2024-11-07
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