Zipdev

👥 11-50Web DevelopmentWeb DesignSoftware💼 Private Company
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Zipdev connects top talent in Latin America with remote job opportunities for clients in the United States, specializing in Developers, Designers, QA Testers, and Project Managers.

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📍 Mexico

🧭 Full-Time

🔍 SaaS

  • 1 to 3 years of experience in customer support, specifically with SaaS solutions.
  • Versatile with technology and workflows, with a high level of computer fluency.
  • Experience providing customer support and resolving issues effectively.
  • Strong attention to detail and ability to triage bugs quickly.
  • Excellent English communication skills, both written and spoken.
  • Experience with support platforms (e.g., Freshdesk, Zendesk) preferred.
  • Working knowledge of PC and Mac operating systems and browsers.
  • Current residence in Latin America is required.

  • Provide technical support via phone or tickets assisting platform end-users and admins.
  • Troubleshoot technical hardware and software issues involving internet connectivity, browser requirements, accessing webinars and live streams.
  • Collaborate with other teams to enhance knowledge of the platform and service offerings.
  • Strive to increase ticket resolution speed and performance.
  • Track and manage cases in the ticketing system with accurate information.
  • Triage customer issues, debug, and find workarounds.
  • Participate in the rotation to provide off-hour support.

Attention to detailExcellent communication skillsTroubleshootingTechnical supportDebuggingCustomer supportSaaS

Posted 5 days ago
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📍 Mexico, Costa Rica

🧭 Full-Time

  • Minimum of 7 years of experience in .NET development.
  • Minimum of 3 years of experience with Azure cloud services.
  • Proficiency in C#, ASP.NET, .NET Core, and related technologies.
  • Strong experience with Azure services such as Azure App Services, Azure Functions, Azure SQL Database, and Azure DevOps.
  • Experience with RESTful API design and development.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Leadership and mentoring abilities.
  • Knowledge of microservices architecture and containerization (Docker, Kubernetes) preferred.
  • Familiarity with front-end technologies like HTML, CSS, JavaScript, and frameworks such as Angular or React preferred.
  • Certifications: Microsoft Certified: Azure Solutions Architect Expert or similar certifications preferred.
  • Experience with CI/CD pipelines and automated testing frameworks.
  • Familiarity with version control systems (e.g., Git), and project management tools (e.g., Jira, TFS, Azure DevOps).

  • Lead the design and development of complex .NET applications and services.
  • Architect and implement cloud solutions using Microsoft Azure, ensuring scalability, reliability, and security.
  • Write clean, maintainable, and efficient code, following best practices and coding standards.
  • Work closely with cross-functional teams, including developers, testers, and project managers, to deliver high-quality software solutions.
  • Identify and resolve performance bottlenecks in applications and cloud infrastructure.
  • Implement security best practices in application development and cloud architecture.
  • Mentor and guide junior developers, providing technical leadership and fostering a culture of continuous learning.
  • Create and maintain comprehensive documentation for code, architecture, and processes.

DockerLeadershipProject ManagementSQLASP.NETGitHTMLCSSJavascriptKubernetesMicrosoft AzureC#JiraAzure.NET.NET coreAngularReactAnalytical SkillsCollaborationCI/CDMentoringDevOpsDocumentationMicroservicesInterpersonal skillsProblem-solving skills

Posted about 1 month ago
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🔥 Jr Talent Sourcer - Remote
Posted about 2 months ago

📍 Mexico

🧭 Full-Time

🔍 Technology

  • Minimum 2 years of experience in the recruiting field (experience in the technology field is a big plus).
  • Superior English fluency (verbal and written).
  • Experience with sourcing techniques (Boolean searches, social platforms, etc.) and familiarity with ATS tools.
  • Exceptional communication skills—creative, clear, and professional.
  • Strong organizational and time-management abilities.
  • A proactive and strategic approach to sourcing and candidate engagement.

  • Source, pre-screen, and submit candidates for a variety of roles, both technical and non-technical.
  • Engage with candidates through creative and strategic communication across different platforms (LinkedIn, Slack, GitHub, etc.).
  • Guide candidates through the initial stages of the recruitment process, including evaluation assessments.
  • Build talent pipelines and proactively identify new channels to discover top talent.
  • Maintain and update our Applicant Tracking System (ATS) with candidate details and progress.
  • Collaborate with the team to develop and refine sourcing strategies.
  • Represent Zipdev’s commitment to authenticity, teamwork, accountability, and continuous learning in every interaction.

Communication SkillsCollaborationAttention to detailOrganizational skillsTime ManagementWritten communication

Posted about 2 months ago
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🔥 Social Media Marketing Associate
Posted about 2 months ago

📍 Mexico

🔍 Digital Marketing

  • Bachelor's degree in Marketing or Digital Marketing.
  • 3+ years of experience as a Marketing Associate or related roles.
  • Copywriting experience.
  • Familiarity with Google Ads, FB Ads, Shopify, Mailchimp, and other digital marketing assets.
  • Knowledge of best practices in digital marketing and e-commerce.
  • Experience with A/B testing.
  • Experience with Domain reputation management, DMARC, MX records, DNS, and .txt records is a plus.

  • Support outbound email marketing and ensure quality, on-brand content.
  • Oversee and implement brand strategies across platforms, website, and social media.
  • Research solutions for new tools, apps, and hacks.
  • Help improve efficiency and ROI via organic reach and ad spend.
  • Manage online community across several platforms.
  • Identify and grow brand partnerships, especially via affiliate marketing.
  • Document all systems and processes (SOP's) to manage change.

SEODigital Marketing

Posted about 2 months ago
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